Virtual administrative support
Organize inboxes, documents, task lists, and recurring office work.
Nationwide virtual business support
Spend Less Time Managing Your Business. More Time Growing It.
Hand off routine admin, customer inquiries, scheduling, and follow-ups to a virtual support team. Based in Mishawaka, Indiana, Driven Office Solutions serves small businesses nationwide.
Get StartedView Our ServicesGet help with the work that keeps piling up
Customer inquiry management
Log incoming requests, track what needs a reply, and route questions to the right person.
Appointment scheduling
Coordinate bookings, reminders, and rescheduling within your team’s guidelines.
Lead and estimate follow-ups
Follow up on open inquiries, quotes, and proposals, record responses, and flag the next step.
CRM organization and management
Keep contact records, pipeline stages, and next actions current in your existing CRM.
Customer communication
Send approved updates and confirmations, and hand off exceptions that need your decision.
Back-office business support
Maintain shared task queues and workflow checklists. Where included, coordinate interviews and approved candidate updates.
What that looks like across industries
- Cleaning and home services · Confirm appointments and make sure crews see schedule changes.
- Contractors and landscaping · Track estimates and follow up on quotes awaiting a decision.
- Consultants and other small businesses · Organize inquiries, book discovery calls, and keep proposals moving.
Monthly support packages
Start with a recurring workflow and choose the level of support your team needs. We agree on priorities and deliverables before work begins.
Essential Support
$399/month
Up to 5 hours and one recurring workflow.
- Administrative support, customer follow-up, or scheduling
- Shared task queue
- Monthly activity summary
Business Growth
$699/month
Up to 10 hours and two recurring workflows.
- Essential options, plus lead tracking, CRM updates, or estimate follow-up
- Weekly activity summary
- Lead or CRM snapshot where applicable
Premium Business Support
$1,199/month
Up to 18 hours and three recurring workflows.
- Growth options, plus recruiting coordination or AI-assisted workflow support
- Weekly dashboard and handoff list
- Monthly review call
Included time covers delivery, coordination, review, and reporting. We'll agree on task priorities and review any scope change with you first.
How we work with your team
1. Choose what to hand off
Use the free consultation to identify one recurring workflow and the support it needs.
2. Agree on scope and access
Set priorities, agree on tools and approvals, and name the person who handles exceptions.
3. Review progress
See what was handled, what’s pending, and what needs your decision in the reports included in your package.
AI-assisted, with human review. We use AI to draft routine messages, organize information, and summarize activity. A person checks the work and reviews customer-facing messages before sending. Your team approves tools and access and makes business decisions.
Tell us what you want to hand off.
Book a free 15-minute phone consultation. We’ll talk through your workload, your current tools, and which monthly package fits.